“Disaster recovery (DR) involves a set of policies and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster. Disaster recovery focuses on the IT or technology systems supporting critical business functions, as opposed to business continuity, which involves keeping all essential aspects of a business functioning despite significant disruptive events. Disaster recovery is therefore a subset of business continuity.”
A few hours after an RCN Networks’ customer was devastated by the destruction of their business, our Disaster Recovery Team, had them up and running with email flowing awaiting the location of the new temporary shop.
As a business owner, having a solid disaster recovery plan is as vital as having insurance. Having an educated IT team and NOT the “local computer guy” to put this in place is key.
5 Basic tips that will make the difference in determining your Company’s Fate in the event of a disaster.
- Email Continuity- Making sure your IT Team is partnered with a 3rd party vendor for full email maintenance services, such as SPAM Filtering, real-time continuity, and encryption. This will make sure your email is accessible during the outage.
- Offsite Server Backup- Backing up all essential data using a 3rd party offsite vendor is crucial. Do not rely on tapes or other local onsite resources without redundancy.
- A Team not a Person- Working with a company that has the resources and relationships to Host, replace, lease, and provide services and equipment within hours not days or weeks.
- Server Virtualization- Onsite or Hosted, all servers should be virtualized. This gives you the ability to move them almost seamlessly to other resources if need be in the event of hardware failure or disaster.
- Contingency plan- Use a company that has a CRM (Customer Relationship Management system) or Ticketing system. A comprehensive plan with stored information for software licenses, support numbers, contact people all stored in a database where your IT Team can get to if disaster strikes.
Is your IT Team ready for anything? Is your business covered? Don’t take chances, call RCN Networks for a free evaluation 866 GO RCN NOw (866-469-2666)