Managed IT Services
A true 1-stop shop that’s scalable and grows with your business.
With RCN Networks, companies have the ability scale IT support services as they grow their business at a predictable cost each and every month, without the burden of hiring a full-time employee. With our complete managed services plan, we manage, maintain and support your entire network infrastructure including server and desktop management, help desk services, as well as offer virtual CIO services, all of which are available a la carte. An RCN Networks account executive will work closely with your team to customize a support plan for that’s right for your business.
1. Server & Desktop Management
Most outages that cause downtime and cost your company money can be prevented by proactively monitoring and managing the network environment. Often times when there is a problem with a server or workstation that may cause it to fail, warning signs are written to log files within the operating system. If you are not proactively looking for these signs, you will never know until it’s too late and the system has already failed. At RCN Networks, we take a 3 step approach to our server and desktop management program to help deliver maximum uptime for your business.
2. IT Help Desk
When your employees have a question or need support with a device or application, they need someone they can call to get the issue resolved as quickly as possible. At RCN Networks, we provide local, friendly and knowledgable IT support to your staff 24×7. We want to replicate the convenience of having a local IT staff in-house with the cost savings of outsourcing to RCN Networks.
3. Virtual CIO
A Chief Information Office is a senior executive who is responsible for developing and maintaining the overall technology plan for the business, and make sure IT policies and procedures are being followed. Many small and medium sized business cannot afford a full-time CIO, and therefore rely on someone on their internal staff to essentially wear the CIO hat. At RCN Networks, we assign a virtual CIO to each and every account who is then integrated into your management team.
Managed IT Services
A true 1-stop shop that’s scalable and grows with your business.
Consulting Services
Adopt new technologies to stay competitive in today’s market
Cloud Services
A robust cloud infrastructure with a wide variety of hosted services
Healthcare Services
Full range of services all under HIPAA compliance
Partners
RCN Networks has developed partnerships with some of the best names in the technology industry. Each of the technologies below has been vigorously tested both in our lab and in production before making it as an RCN Networks partner.
